Privacy policy

Estiggle is a workspace for service businesses to manage clients, proposals, invoices, scheduling, and crew records. This policy explains how Estiggle handles information when you visit estiggle.com, use a workspace, or open a customer document link.

For information a business enters about its customers or team, that business decides what to collect and how to use it. Estiggle processes that information to provide the workspace. Questions about a business’s services, invoices, or customer records should first go to that business.

• Account information: your name, email address, business details, password hash, account permissions, and sign-in records.
• Workspace information: client contact details and addresses; appointment information; proposal and invoice details; payment records; crew attendance, hours, and pay information; and notes, uploaded files, logos, approvals, and signatures you provide.
• Connected services: information you authorize an integration to access, including Google Calendar information described below. When an available payment feature uses Stripe, we keep relevant processor identifiers and payment or subscription status; card details are handled by the payment processor.
• Technical and support information: session cookies, request and security logs, and information you include when contacting support.

We receive information from you, other authorized workspace members, customer document interactions, and services you choose to connect.

We use information to create and secure accounts, provide the workspace features you use, generate and share documents, send requested or operational emails, synchronize connected services, respond to support requests, and investigate errors or abuse. If you purchase a subscription or use an available payment feature, we also use information to administer that transaction.

We do not sell personal information or use workspace or Google Calendar data for targeted advertising.

A business can choose to publish a profile containing its description, services, service area, contact details and selected photos. Anyone can view a published profile. Draft changes stay private until published. Unpublishing removes access through Estiggle, but cannot remove copies someone has already saved.

Public profiles use a random identifier in browser session storage to count visits and contact clicks once per session, per profile, per day. Profile activity records contain that identifier, the date and the type of action; they do not contain a visitor’s name, email or IP address. Businesses see aggregate counts. Signed-in members of that business are excluded from these counts.

When a business requests a Google review, Estiggle sends its message and Google review link to the client email address saved in the workspace and keeps the request and sending outcome in the business’s history. Following the link opens Google, which handles the review under its own policies. Estiggle does not import the review or confirm whether it was posted.

Connecting Google Calendar is optional. With your authorization, Estiggle accesses your Google account email address to identify the connected account and calendar event data to synchronize appointments with your primary calendar.

Synchronization can create, read, update, and delete linked events. Estiggle sends appointment titles, start and end times, an optional client name, and private identifiers used to link events to your workspace. Appointment notes are not sent to Google. Calendar event information is read to detect changes; updates to events linked to Estiggle can be reflected in the workspace.

We store the connected account email, calendar and event identifiers, synchronization state, and an encrypted authorization credential needed to keep synchronization working. Linked appointment titles and schedules are stored as part of the workspace.

Google data is used only to provide the calendar connection. It is not sold, used for advertising, or used to train artificial intelligence models. Operator access to this data is limited to your explicit permission, necessary security investigations, or legal obligations.

Our handling of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements, and the Google Workspace user data policy.

You can disconnect Google Calendar in Settings → Connected apps or revoke Estiggle’s access in your Google account settings. Disconnecting stops synchronization and clears the active authorization credential. It does not automatically erase appointments already stored in Estiggle or events already created in Google Calendar. Contact us to request deletion of retained Estiggle data.

Workspace information is available to authorized users of that business. When a business shares a proposal or invoice, people with a valid customer link can access the shared document. Businesses are responsible for choosing recipients and handling their customers’ information appropriately.

Providers that host the application, store backups, deliver emails, or process an enabled payment feature handle information needed for those functions. Google receives information needed for a calendar connection you authorize. Stripe handles payment information when you choose an available Stripe payment or subscription feature.

If the optional writing assistant is available in your workspace, the text of a work description is sent to the language-model provider behind that feature only when you ask for a suggestion, so it can return one. Nothing is saved from a suggestion unless you accept it. That provider processes the text under its own terms, so avoid including details you would not share with a service provider.

We may disclose information when required by law or when necessary to protect accounts, investigate abuse, or enforce our terms. Transfers of Google data remain subject to the Google policies linked above.

Estiggle uses cookies to maintain sign-in sessions and, when selected, remember your sign-in. Your browser may also store preferences used by the interface. Blocking or clearing these items can sign you out or affect those features.

Google and payment providers may apply their own cookie and privacy policies on their pages.

We retain account and workspace information while needed to provide the service, maintain business records, resolve disputes, or meet legal obligations. Removing a saved contact or disconnecting an integration does not necessarily remove copied information from existing proposals, invoices, appointments, or other business records.

To request account or workspace deletion, email us using the contact below. We may verify your identity and authority over the business before acting. Some records may need to be retained for legal, security, or billing reasons. Limited copies may remain in backups until those backups are replaced through the backup rotation.

Estiggle uses HTTPS, password hashing, workspace access controls, and encryption of stored Google Calendar authorization credentials. You are responsible for protecting your sign-in details and granting workspace access carefully. No online service can guarantee complete security.

The application and its service providers may process information outside your country. Applicable privacy rights continue to apply when information is processed in another location.

You can update information using the available workspace controls, disconnect Google Calendar, and contact us to request access, a copy, correction, or deletion of your personal information, or a change to who can sign in to your workspace. If a business supplied your information, contact that business first; we can help route a request when needed.

Depending on your location, you may have additional rights under applicable privacy law, including the right to complain to a privacy authority. We will consider requests under the law that applies to you and may ask for information needed to verify the request.

Estiggle is intended for business use by adults and is not directed to children under 13. Contact us if you believe a child has provided personal information through the service.

We will publish policy changes here and update the effective date. If the way we use Google data changes, we will provide the required notice and obtain any additional consent before using that data for a new purpose.

For privacy requests or questions, email estigglesupport@gmail.com. Include the account or business concerned and a description of your request. Please do not send passwords or payment card details.